There are two words that I would use to describe Connie: meticulous and caring.
When my 85-year old mother required a replacement apartment after her condominium went en bloc’ed in mid-2019, our house-search efforts went into full swing. I shared with Connie and her brother Harvey our specifications. While they were aware that my mother is elderly (they have not met her then), Connie went one step further and asked specifically for her age.
Connie also sought to understand our lifestyle, and why my mother’s replacement unit has to be five minutes from my flat -- I do not drive.
Over the second half of 2019, she painstakingly researched suitable flats that fitted our specs – and there were quite a few! She was always unfailingly cheerful as we trudged up and down the River Valley Road-Delta Road area. She also did not pull her punches and gave her frank assessments after we viewed each property.
During the handover process of the replacement property, Connie and her team mates even sprawled on the floor to get the new washing machine working. Why did she not suggest that we call Miele to fix it? She wanted to save us some fees as the appliance, though new, was no longer under warranty and each service trip would cost us $100.
Even now, a good fivemonths after the transaction, she still enquires about us and the progress of the renovations and move-in to the flat.
Connie is definitely a real estate professional I would recommend to my friends.