Hi, we have just completed our HDB sale on 27th November with the help and advice from your estate agents, Julian and Serene. We hereby write in to give our gratitude to your agents.
We engaged Julian and Serene as our agents just after the day we moved out of our HDB at Bishan Street 23. We were pleased and impressed with their understanding of the prevailing property market for HDB and expertise/professionalism in dealing with potential buyers and converting buyer interest into firmed offers with the reasonably good price that we could accept. Given the relatively inactive HDB resale market at the time and the age of our flat, we were glad to sell at the price negotiated tirelessly by Julian, who still exchanged text messages with us at late night from the buyer agent. After the OTP and offer confirmed, Serene and Julian saw through the closing process seamlessly without much of our effort yet still explaining to us in the very details. They have been patient and demonstrating their professionalism at every stage of the transaction. Everything has been smooth till the completion day. The working relationship has been very good and we have never had the need to dispute anything.
We’d like to send a big thank-you to Serene and Julian and we will wholeheartedly recommend them to our friends, colleagues or relatives as professional and reasonable agents.
Mr and Mrs Wang