This is a very pleasant experience to begin with having both BK Lim & Jasmine Lim as our parents’ in law agents.
We had informed them our intention is to market my parents in law flat’s ourselves as market is so bad and we want to help our parents in law to save commission fees.
BK telephoned me that a buyer is willing to view my parents flat. I told him errr, if we find our buyer first, than he had no commission. He told me no problem just go for viewing first. I was so overwhelmed with his willingness to help readily despite knowing the fact that whoever find a buyer first, will close the deal. He even go the extra mile to post in property guru coming out monies of his own pocket to advertise.
After the 1st viewing, buyer immediately wanted to offer for my parents flat, 2nd surprise was he really go the extra miles to help us negotiate for the highest offer my parents are looking at wherein market is so bad now.
Jasmine came to my house an hour later to let my mother sign the option to purchase and she presented herself so well in explaining all details in mandarin to my mother in law. She was so patient answering my mother in law question. She is a very responsive agent.
We had tenanted our parents in laws flat and Jasmine had go the extra miles to help us with all the tenants moving out timeline and guide us on how to handle tenants while selling house at the same time giving tenants timeframe to move out. I am very grateful and appreciated for the prompt and fast reply I needed most. She rendered help immediately even at the late hours like 10pm.
During the transition of selling the flat, there are several procedures which we not sure of. Jasmine has guided us so considerably and instructions are so clear. My husband and I have come across so many agents. There are none that can be compared to them. They really are professional, responsible & accountable agents whom we need to applause for!!
Last but not least, I telephoned Jasmine for help to send my mother in law to hdb hub for completion as I am unable to attend together due to work commitment. Jasmine has again say yes without second thoughts to send my mother in law to hdb hub. I am really amazed that these two agents had did so much for our family!
We are really so blessed and so satisfied with these two agents.From the bottom of our heart, we are so thankful and grateful for both BK and Jasmine wonderful performance and many helps they rendered! Many Cheers to BK and Jasmine for their heartily commitments towards us!!