I would like to take this opportunity to express my sincerest gratitude to Joanne Chan.Buying a property is not an easy decision. It involves many things at stake. Yet, Joanne made the decision stress-free for me.
Earlier last year, my husband, Harry, happened to drive pass the show flat at The Tapestry. There, Joanne Chan from PROPNEX Realty Pte Ltd received him very warmly.
Harry is always clad in his pair of bermudas and t-shirt. A simple man, he never dresses up to impress. Yet, Joanne made no judgement but took the chance and attended to him.
Albeit not making prior appointment, she spent hours explaining to Harry the details on The Tapestry; from the specifications to the various costs of the different units. At that juncture, Harry and I did not have the intention to buy another private property, even though I am eligible. But after speaking with Joanne, he was given so much information that he decided to talk to me about this.
Joanne truly personifies not only an excellent property agent who manages to convert and convince a prospect buyer, she displayed so much excellence in customer service. From having to accommodate to my busy schedule, Joanne acceded to all my requests.
Her assurance and helpfulness really went a long way and we are truly grateful for this. On this note, we would like to commend Joanne’s exemplary customer service. The first to receive Harry at The Tapestry, to making me the proud owner of The Tapestry, Joanne did her utmost best to provide what we needed to know. Her knowledge on the property was at her fingertips.
Coming from the service sector myself, I hope that many would be like that of Joanne. She is definitely a rare gem. Kudos to Joanne. Thank you.