I am writing this email to commend on one of your agents – Jason Wong. I have had the pleasure to deal with him in my recent purchase of a 5 room HDB flat.Jason was the agent for the seller and I was the purchaser without an agent acting for me in the transaction. Being a first time buyer in the resale market, I was clueless on the procedure and timeline on every step to completion.
Jason was aware of my predicament and has very nicely volunteered to guide me on every step throughout the transaction. He answered all my questions patiently and did not mind going through things until I really understood everything.
Then came one setback but Jason did a great favor for me here – I was taking a bank loan for the purchase of the flat but the bank which I was initially liaising with could not issue a letter of offer in time before the deadline to exercise the OTP (due to the December holiday season). I went to Jason with this nasty piece of news and he introduced me to a banker from UOB who managed to issue the letter of offer just in time before the deadline. He went further by introducing a law firm to me whom he frequently liaise with in such transaction. I am really thankful to Jason for all the help he has rendered to me, even though he is not even my agent to begin with!
He is truly a very good and reliable realtor and I believe he is a real asset to PropNex.I will recommend Jason to my friends without hesitation should they require an agent as well as for myself if the need arises in the future.