Last week I was helped by mister Francis Wong, with license number R050520C of your company. I was very pleased with his service and want to give some feedback on this part.I am a medical doctor and I recently arrived from the Netherlands in Singapore to work at the Nanyang Technological University.I was looking for a fully furnished condo with some very specific requests in this and the request to move in as soon as possible, as I was staying in hotels which was expensive.
Before contacting Francis, I tried with several other agents, but they were not successful in finding me a place which met my requirements, or they were not professional/responded slowly. Then I contacted Francis and this felt like a breath of fresh air. I contacted him in the afternoon and he managed to get me a viewing of a condo in the evening of that same day! Unbelievable how fast he managed to fix that! Francis picked me up from my workplace and afterwards dropped me off at place of my liking. What a service! The other agents have never given me this kind of nice treatment.
I liked the condo that I viewed and I contacted Francis afterwards, saying that I want the condo. He answered all my questions and helped me until 12:30 AM to finish the whole process of sending the documents required, getting the contract etc. This is even more commendable as he did this on a working day! He was quick to reply to any questions that there were. During the handover of the keys, Francis took extra care to check that everything in the house was in order.
I write this testimonial because I am amazed that there are people who can deliver such good service. If any colleague of mine from the Netherlands is thinking about moving to Singapore, I will surely recommend them to contact mr. Francis Wong!