I would like to compliment Jenn Soo for excellent service and follow-up in the purchase of my unit at Reflections at Keppel Bay View. She has exemplified the preaching of your company of wealth progression with your clients.
I met Jenn at Treasures at Tampines showroom, but after some conversation, she observed and feedback that I can consider more prime opportunity. I briefly mentioned of an opportunity at Reflections, where an earlier agent did not come back to me.
The next day she has already contacted the project IC Jean Chua and arranged for me to visit the property. In fact I was invited to see the new batch of release before this was even public.
Unfortunately due to my travel schedule, I could not follow up immediately with my banker. By the time I returned, all of the choice units were taken up. It was through Jenn and Jean that a unit that was not exercised, was offered to me subsequently. And they managed to arrange with the developer for my OTP to be exercised after my previous property completed the sales process.
Subsequently Jenn managed to secure from my tenant a letter of intent to rent my property in less than a month of the collection of keys. She has even went on to arrange cleaning and maintenance of the unit before hand over.
This is truly an example of excellent service!
Ho Wai Lim