External Privacy Policy

Policy Statement

This Privacy Policy (the "Policy") applies to the collection, use and disclosure of an individual client/customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by PropNex Limited and its subsidiaries ("PropNex" or "the Group"). At PropNex Limited, we respect the privacy and confidentiality of personal data and we are committed to protecting your privacy and safeguarding your personal data.

1. General

2. Statement of Practices

Managing the Collection, Use and Disclosure of Personal Data

Types of Personal Data Collected

Purpose of Collection of Personal Data

Disclosure of Personal Data

Optional Provision of Personal Data

3. Transfer of Personal Data Overseas

4. Accuracy of Personal Data

5. Protection of Personal Data

6. Access and Correction of Personal Data

7. Storage and Retention of Personal Data

8. Contacting You

9. Change of Policy

10. Governing Law

11. Miscellaneous

12. Contacting the Data Protection Officer

PropNex treats all such queries and complaints seriously and will deal with them confidentially and within reasonable time.

While PropNex endeavours to fulfil your request within 30 days, please note that a fee may be charged for facilitation depending on the specific request, which we will advise accordingly. If we are unable to do so within 30 days, we will notify you of the additional time with an estimate of the fee, if required.

Deletion of PropNex Friends Account

You may send in your request to delete your PropNex Friends account at any time. Please note that this deletion does not apply to other information held by the Company which we have obtained through the normal course of marketing and/or estate agency work, which may include your transacted property details and personal data. Please refer above if the request is pertaining to Access, Correction or Withdrawal of Consent concerning personal data.

By deleting your account, it means that you are terminating the membership – you may not be able to recover the account subsequently if you change your mind. Consequently, PropNex will no longer be able to continue providing our services and privileges extended specially to our PropNex Friends members including subscriptions and contents, if any, once your account has been deleted.

Once PropNex receive your Account Deletion request, we will review it and provide you with an email confirmation within 5 working days. Any feedbacks and/or suggestion are greatly welcomed for us to continue improving our services so we may serve you again in the future.

Revision Date: 15 September 2022

Effective Date: 15 October 2022